The results

Working with NetSuite Partner Annexa, Gateway Packaging rolled out NetSuite using Suite Success Financials First - a unique set of processes, activities and systems specifically designed for their industry, whilst flexible enough for their individual requirements. This deployment model delivered rapid implementation ensuring NetSuite was up and running quickly. The next phases involved integrating the CRM and later expanding their accounting and financial functionality to further enhance reporting and automation capabilities.

With NetSuite deployed, all of Gateway Packaging‘s critical functions and processes are in one central database and all reports and dashboards extracting data from a single, centralised data repository. This means that they can now instantly access customised performance insights tailored to each department’s need. This advanced visibility through reporting paired with NetSuite’s accurate and timely data capabilities has created a culture where staff are able to take ownership, be accountable and leverage data to make faster, more effective decisions. By removing the frustrating restrictions associated with inefficient and disjointed reporting processes, staff are now free to focus on more high value tasks, driving further value for Gateway Packaging.

One of the highlights of the partnership was Annexa’s in-house developed Monocle – one of many available Apps by Annexa. This dashboard app pulls Gateway Packaging’s key metrics from NetSuite and displays that data in real-time visuals. Monocle is then fed onto a large central display where all team members can clearly see company performance. The addition of Monocle has been a significant contributor to company cohesion, engagement and overall productivity.

“With its live key metric reporting on the big team display, Monocle keeps the team completely motivated and accountable. There's nothing like having all the key metrics up on a big display and everyone's keeping tabs on how far we have to go to hit a target - it's really motivational and keeps the team on the same page.”

- Craig Phillips, Sales Manager, Gateway Packaging

For Gateway Packaging, NetSuite is not only transforming how the company runs, it’s also positively impacting staff engagement and satisfaction levels. Today, having transcended the siloed architecture that has been holding them back, Gateway Packaging are now working to take their business to the next level of sustainable growth.

NetSuite’s endless customisation options for reporting has been really useful for the team. We now have the ability to generate reports in the most meaningful format for each department, giving each team control over the final shape of reports and the insights we can take from them.

The results

Through the help of Annexa, NetSuite provided a customisable, scalable ERP solution - integrated with Magento - that enables Cargo Crew to efficiently run their business, complete with infinite expansion capabilities to support growth.

Visibility through reporting and dashboards coupled with NetSuite’s accurate and timely data capabilities has created a culture where people are able to take ownership, be accountable and leverage data to make faster, more effective decisions.

An RF Smart integration was built to deliver a clear and accurate picture of inventory. By validating and entering data into NetSuite in real-time, Cargo Crew enjoys automated manual processes to increase warehouse productivity.

An Infinet Cloud integration has also reduced many manual processes for payroll, timesheets and leave management. Managers now have a greater ability to see their teams leave requests and make decisions on leave approvals all within NetSuite.

Changes to the invoicing process has also been a game changer. Time-intensive manual invoicing has been replaced with auto invoicing, to provide accounts receivable with accurate data and visibility over the company’s financial processes.

Innovation has become more embedded at Cargo Crew too. Where once account managers would have to manually create new products, at the click of a button a custom work order processing solution allows products to be built based on existing products, allowing the quick fulfilment of work orders.

When it comes to having a NetSuite partner, you need to have faith in the people you partner with to deliver on what they promise. At Annexa, the people we work with are interested in our business and get excited when they know they've improved processes on the businesses side.”

The results

Working closely with Annexa, YWCA is undertaking a phased approach to delivery. The initial phase involved a 12-week deployment of NetSuite Financials. During this phase, Annexa helped streamline YWCA’s accounting and compliance processes by using NetSuite Financials to unify all 8 scattered systems into a single integrated back-end system, enabling management to make timely, insight-driven business decisions. This phase also deliberately involved minimal customisations to allow staff to familiarise themselves with the system and provide feedback to build out specific functionality around their needs in future phases.

With centralised financial management and procurement complete with electronic approval, YWCA has effectively streamlined operations, enhanced their data extraction and reporting capabilities, freed up staff to focus on more value-adding activities, and all while experiencing high levels of user adoption.

The time spent on month end reporting has also been drastically reduced. Prior to NetSuite, it would take weeks to consolidate group reports, now reporting is real-time so they always know exactly how each business unit in fairing. Reporting is far more flexible too. Through the use of ‘segments’, data is captured in more granular detail providing YWCA diverse ways of slicing and dicing data for reporting purposes.

NetSuite now enables YWCA to easily maintain accounting records by business units to cost centres and by subsidiary.

It gave me comfort, as the CFO, to have a complete visibility and very strong internal controls. With 500 staff working out of many different locations, it no longer made sense to have supplier payments being processed in separate locations. NetSuite allows payments to be processed in one system, providing a centralised AP service to the entire organisation. NetSuite has really strengthened YWCA Australia's shared services function

The results

Delivered by Annexa, NetSuite OneWorld was selected to replace Sage ACCPAC and its unwieldy patchwork of customisations. The solution enables Linen House to efficiently operate its diverse, complex and expanding business. The universal visibility of all three subsidiaries – two in Australia and one international - eight webstores and warehouse, is made possible by NetSuite with one single source of truth across supply chain, warehousing, eCommerce and in-store POS.

The up-to-date real-time data and reporting has brought unprecedented insight into the business supporting Linen House’s expansion from two retail stores to 16 in two short years, with plans for more bricks and mortar retail stores in the future.

Integrations added further business value. A seamless Vend POS integration has enabled easy reporting with fast daily, weekly and monthly sales reconciliations now at their fingertips.  An integration with HighJump (previously Accellos) allows Linen House to effectively manage their increasingly complex supply chain, while simultaneously reducing operational expenses.

As a now-global business, Linen House has intelligence into business performance in every region and data to inform forecasting, sales and business expansion. The multi-currency, multi-country options mean Linen House can continue expanding and manage its success wherever it goes.

You can't do these sorts of projects if you don't have the technical capability. Annexa has that. But they also really care. It's not uncommon for them to reach out every couple of months and say, "I've seen this new function. I think it will be good for you.”. You get a real sense that everyone's working toward the same outcome - to get the most out of your implementation, and to make sure that you're using all the tools available to make life easier and more efficient, and Annexa do a really good job at that.

The results

With NetSuite financials, LiveBetter has been able to experience a cloud solution that streamlines processes and saves countless hours across the organisation. Users praise the intuitive, visually engaging interface which is faster and easier than ever before to navigate and allows the quick completion of tasks. New staff - even those in remote locations – are quickly bought up to speed on all things NetSuite from day one.

NetSuite is known for being flexible enough to meet evolving business requirements, and as LiveBetter grows, NetSuite has scaled alongside them. New users are added and assigned pre-defined roles, while ledger capacity increases as organisational needs evolve. In addition, adding new entities has been quick and painless, and enabled a never-thought-possible business agility. A custom integration between NetSuite and CETA, LiveBetter’s existing compliance and reporting system, further unites their cloud solution. It enables control of core business processes with one, fully integrated system while allowing flexibility in a fluctuating business environment, controlling risks and managing compliance.

Another popular integration is Stampli. This invoice management software streamlines approvals and improves visibility and control over Accounts Payable processes. Used daily, Stampli and NetSuite have greatly accelerated the Accounts Payable process.

More recently, Adaptive Planning was added to the mix. This has provided the advanced functionality needed for the financial team to drill into the details of their financial models with self-service reporting, build accurate planning models faster, reduce errors, and drive better decision-making.

Because we're not for profit, the pricing structure works well. The software and Annexa’s support discount makes NetSuite an affordable investment for LiveBetter.

The results

Today, NetSuite gives Botany Group control over their entire supply chain, offering a single real-time view of finances, resources, inventory and performance whenever required, without demanding time-consuming consolidation of records, dashboards or manual account reconciliation. Advanced automation has removed the potential for human error to get an accurate picture of their inventory status at any given moment. With total visibility across the supply chain they can maintain optimal inventory levels and identify and act on cost variances as they occur, effectively reducing supply chain costs.

NetSuite’s native planning tools have empowered Botany Group to make informed data-driven decisions. For example, they were able to isolate and take action on, poorly performing branches that were holding them back from taking their business to the next level of profitable growth.

Moreover, as part of their cloud transformation, Botany Group were able to move away from managing their own warehousing and inventory, towards a 3PL model which seamlessly integrates with NetSuite, and drastically reduces operational costs.

Botany Group now joins the list of fast-growing Annexa customers who have successfully optimised their operations and grown using the enhanced capabilities of NetSuite and Annexa.

Annexa’s approach and implementation plan appealed to us. Throughout the project their people were very knowledgeable, and their service was absolutely first-class.

The results

Prior to NetSuite, Eco Outdoor struggled to grow their business with The Service Manager (TSM) and Salesforce, each acting independently of the other. Low visibility, siloing and data errors were holding them back from achieving their business goals.

Since deploying NetSuite, they have experienced end-to-end business efficiency and strong rapid growth, including expansion into the American market. Today they have one centralised system that includes inventory management, dynamic replenishment, production planning, warehouse, financial management and a seamless bi-directional integration between NetSuite and Salesforce.

In the past they juggled multiple procurement spreadsheets, today a single report assists with replenishment of inventory. This has greatly improved speed, accuracy, and lowered costs by eliminating the need for manual data transfer. 

An optimised order management and fulfilment process means the warehouse is able to see and control when orders are dispatched and communicate and schedule part deliveries to customers across the globe.

Eco Outdoor now enjoy greater visibility into financial, customer, inventory, performance and sales data, across all subsidiaries, to help them make informed decisions and expand the business. 

The single biggest impact is having access to all the data. We had access to most of that data in our old system, but it's making that data usable and useful. Which sounds really simple but in fact it's stressful, and so for us to be able to retrieve that data, and get a single view of the performance of the business from any one perspective at the click of a button is huge.

The results

With NetSuite up and running, employees no longer have to re-enter data in multiple systems, correct wrong data, or wait for batch updates. Employees can share real-time data, meaning greater collaboration between departments and increased productivity across the business. Astoria Paper can easily generate ad hoc reporting - such as finding the popular product by customer - and access inventory data by location. They can also facilitate better credit control by tracking loss of revenue due to credits and returns. NetSuite now provides Astoria Paper with a business system ready for future growth.

Annexa took great lengths to understand our business processes and structures. Consequently, they were able to effectively assist in providing the best-tailored solutions that have enabled our team to achieve our goals.

The results

REA Group partnered with Annexa to replace 26 instances of Sage Accpac with a single database for global operations – NetSuite OneWorld. This eliminated the costly and time-consuming integration often associated with using a patchwork of disconnected systems. The scalable platform has enabled REA Group to reap the benefits of true cloud infrastructure, ensuring the business is always on the latest version, providing power and flexibility to support their business strategy.

Complex revenue recognition calculations and postings that once took REA three plus days to complete manually are now processed automatically in NetSuite. Global consolidation - once a manual process taking in excess of a day to complete - is now in real-time providing REA Group with greater visibility and flexibility to run their business.

Working with Annexa was an extremely positive experience. Their contribution to the successful implementation of NetSuite at REA Group was huge and we see their consultants as valuable team members. They were willing to adapt and work with us in an agile manner and were always flexible and keen to go that extra mile to support us.

The results

Having previously utilised a cloud system, JAK Max were familiar with cloud capabilities. The Annexa team took it a step further and transformed JAK Max’s core architecture to NetSuite OneWorld, a cloud ERP system that would give them the ability to expand into wider global markets. This includes ‘out of the box’ consolidated reporting, allowing the team to easily adapt to markets currencies, legislations and reporting requirements - all within one system.

Tracking, inventory control, real-time data, advanced reporting capabilities, and one single unified system – it’s exactly what JAK Max needed to thrive in changing global environments and set themselves apart from competitors.

Improved stock management is the biggest gain. Being able to monitor and move stock between locations as well as the easy flow of ordering helps our business to run smoothly. NetSuite’s stock management and warehouse capabilities with multi locations was a key selling point for us, along with reporting capabilities – we can now generate a report on anything at the click of a button!