At a glance

Looking for the agility, efficiency, and functionality necessary for seamless selling on a global scale, MotoBatt was ready to connect their existing NetSuite cloud ERP system with a smart, new B2B ecommerce platform. SuiteCommerce Advanced was an easy choice.

The client

MotoBatt, a global manufacturer and distributor, connects global dealers to high powered Powersports batteries, chargers and accessories. Having cultivated a 20-year strong relationship spanning two NetSuite implementations and ongoing projects, MotoBatt USA's CEO Matt Finch once again reached out to Annexa for their ERP expertise.

Our experience with Annexa and our SCA implementation was great. At first I was a little worried about a potential run away in price, but when we went over our approved budget, the Annexa team came up with the best possible outcome and we came in on target.
Matt Finch, Managing Director, MotoBatt

The challenge

To fuel business growth and efficiency, MotoBatt required ecommerce functionality that could connect with NetSuite. While MotoBatt dealers could view the product range online, they were unable to purchase items then and there. Developing this new global selling model would create a unified data-driven system with the ability to deliver critical reporting metrics across both ecommerce and NetSuite - essential for extracting better business insights. With the challenges clarified, it became clear that a SuiteCommerce Advanced integration would be more than a technology addition, it would play a leading role in streamlining MotoBatt's business operations.

Developed tool to help dealers identify the right battery

Automated shipping integration

Order processing and fulfilment fully outsourced

Delivered a new global selling model

The results

Working with the MotoBatt team, Annexa developed a customised SuiteCommerce Advanced solution that seamlessly connects to NetSuite. Together, SuiteCommerce Advanced and NetSuite allow MotoBatt to completely outsource their order processing and fulfilment. Orders from SuiteCommerce Advanced are automatically approved once payment is accepted, all details are calculated before being sent to the warehouse for fast picking and packing. A shipping integration allows for automatic printing of shipping labels, tracking IDs and courier delivery. From placing an order to customer delivery, the process is streamlined with minimal user interference or room for error.

With NetSuite, you need a partner who understands NetSuite through and through. Our team don't have time for managing IT, we run off sales. So the more channels we have selling, the better our business performs. By providing us with a world-class user interface, NetSuite allows us to look like a much larger company than we are.
Matt Finch, Managing Director, MotoBatt

At a glance

In 2014 Australian cosmetics brand Aēsop was operating 50 stores in six countries and supporting 400 employees. To increase their international footprint a rapid global expansion plan supported by Annexa’s software solutions, saw four new markets and 50 stores added every year. Today Aēsop are operating approximately 350 stores in 22 countries, with 2,000 staff around the world.

The client

Established in Melbourne in 1987, luxury cosmetics retailer and e-tailer Aesop is a brand honed in on the customer experience. Their physical stores don’t just sell products they aim to create havens where customers can fully experience their products. This doesn’t make them anti-tech. Aēsop’s use of ‘invisible’ technology has been key to efficient business operations and global expansion.

The key driver for moving to NetSuite was our rapid international growth, as well as the need for flexible scalability. Our legacy systems spread across multiple markets were ill-equipped to deal with our international expansion plans and limitations quickly began to show.
Troy Smith, Global Head of ICT, Aesop

The challenge

Aēsop approached Annexa to assist with a new cloud-based ERP system. High levels of historic and projected growth had alerted Aēsop to the growing limitations of the company's 12 disparate on-site software systems. To support their speed of global expansion and bring global real-time visibility into their inventory, data and operations across the world, they required a unified solution. The answer was NetSuite OneWorld.

Watch Troy Smith, Global Head of ICT at Aesop, onstage at SuiteWorld 2018 in Las Vegas.

Automated retail Point of Sale integration

Automated integration to multiple 3PL warehouse providers globally

1mil+ customer records captured

5mil+ transactions processed

The results

NetSuite OneWorld was deployed to manage Aēsop’s core business processes —financials, supply planning, inventory management, order management, manufacturing and retail POS interface. The solution also provides multi-subsidiary, multi-language and multi-currency support, which allows Aēsop to manage its global operations in real-time by consolidating financials in 6 languages, 20 Countries, and 21 different currencies. It also automates reporting and performing cost of sales analytics for all countries.

With accurate data, the enhanced visibility is lending itself to confident strategic operational planning. As NetSuite’s integrated system supports consolidated reporting across regions, the cloud-based platform has eliminated time-consuming exchange of information from multiple stores and regions.

Annexa people, and resources, were also key factors in our decision to make the switch. Aesop is renowned for its highly relationship-driven approach to customer, employee and partner activities. This is of paramount importance to us and we were delighted that Annexa and NetSuite proved to be superior in technology, people and expertise.
Troy Smith, Global Head of ICT, Aesop