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NetSuite Rebate Management is designed for Australian and New Zealand businesses where rebates are a material part of the commercial model and accurate tracking has a direct impact on financial performance and decision-making.
At Annexa, we combine deep Oracle NetSuite ERP expertise with a practical, people-first approach. We work alongside your team to deliver implementations that are built to last and designed to evolve as your business grows and as automation and AI capabilities become part of the platform.
Collaboration sits at the centre of how we work. We build long-term partnerships with our customers, acting as an extension of their team to support growth, change and continuous improvement.
Annexa uses a proven phased implementation methodology designed to minimise disruption and maximise adoption across your organisation.
We begin with core financials and ERP fundamentals before layering in advanced global features. Throughout the process, our team handles change management end-to-end: user training, process documentation and ongoing support to ensure a smooth transition across all entities.
Annexa is ANZ’s most certified NetSuite implementation and systems integration partner, delivering structured, low-risk implementations backed by deep local expertise.

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Yes. NetSuite Rebate Management supports both vendor rebates, where your business earns rebates from suppliers based on purchasing volumes or other conditions, and customer rebates, where your business offers rebate programs to customers as a sales or loyalty incentive. Both types are managed within the same framework, with the accounting treatment configured appropriately for each direction.
Yes. NetSuite supports multi-tiered rebate agreements where the rebate rate or amount changes as cumulative volumes pass through defined thresholds. The system tracks progress against each tier automatically as qualifying transactions are recorded, and applies the correct rate at each point without manual recalculation. This is particularly important for businesses where purchasing decisions are influenced by proximity to the next rebate tier.
The GST treatment of rebate transactions depends on the nature of the rebate and the way it is structured under the agreement. NetSuite can be configured to apply the correct GST treatment for each rebate type, ensuring that credit notes, debit notes, and settlement transactions are handled correctly for BAS reporting purposes. Annexa configures the GST treatment during implementation in accordance with Australian Tax Office requirements for rebate transactions.
NetSuite is used by businesses of all sizes, from startups to rapidly growing companies. If you’re considering making the switch but unsure about the cost, here’s a quick breakdown.
NetSuite operates on an annual subscription model, which includes three key components: the core platform, optional modules, and the number of users. There’s also a one-time implementation fee for the initial setup. As your business expands, you can easily add new modules and users, thanks to the flexibility of cloud software.
NetSuite Rebate Management is available as a module that extends the core NetSuite platform, with pricing dependent on your existing licence structure and business requirements.
Want to get a NetSuite pricing estimate? Contact us now to discuss your specific needs.
When a rebate agreement is active in NetSuite, the system calculates the accrual for each qualifying transaction at the time the transaction is recorded. The accrual posts to the general ledger immediately, meaning your financial reports always reflect the current accrued position rather than an estimate prepared at period end. This approach eliminates the month-end accrual journal preparation process and ensures rebate balances in the general ledger are always aligned with actual transaction activity.
Yes. NetSuite Rebate Management handles any number of concurrent rebate programs across different suppliers or customers, each with their own terms, qualifying conditions, and performance periods. Reporting can be viewed at the individual program level or consolidated across all programs, giving finance and commercial teams the visibility they need regardless of how many agreements are active at any point.
For customer rebate programs, NetSuite calculates the rebate entitlement based on the actual sales transactions recorded in the system against the customer’s account. When a customer submits a rebate claim, the figure can be validated directly against the NetSuite calculation before a credit is issued. This removes the risk of processing customer claims based on self-reported data that has not been verified against your own transaction records.
Implementation timelines depend on the number of rebate programs to be configured, the complexity of the agreement structures involved, and the extent of historical data migration required. For businesses with a straightforward rebate structure, configuration can be completed within a standard implementation timeline. For businesses with a large number of complex, multi-tiered agreements, additional time is required to configure and test each program accurately. Annexa will provide a realistic timeline based on a review of your specific rebate portfolio during the scoping process.
As NetSuite’s 2024 ANZ Growth Partner of the Year, Annexa provides comprehensive support including implementation, configuration, ongoing support, and strategic guidance, all delivered by an Australian and New Zealand-based team with hands-on experience implementing rebate management for distribution, retail, and manufacturing businesses across the ANZ market.
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