Eliminate bottlenecks and errors, and create a smooth flow from sales quote to order fulfilment.

Turn your supply chain into an integrated value chain across demand, supply, and product. 

Integrate payroll with accounting to seamlessly manage taxes, benefits and deductions. 

Effortlessly take your business global as you innovate, scale and respond to market dynamics. 

Unprecedented inventory visibility with the agility, efficiency and reduced cost of the cloud.

Better align campaigns with sales teams by automating your entire marketing process.

Power your sales performance with integrated sales force automation software.

Better align campaigns with sales teams by automating your entire marketing process.

Meet the unique requirements of B2B customers by offering a B2C-like experience.

Provide branded, relevant and engaging shopping experiences that drive conversions. 

Empower sales people with tools and information to assist and engage shoppers.

Put powerful, easy-to-use, web-based reporting into the hands of managers.

Empower effective decision-making with instant reporting and flexible modelling capabilities.

World-class, flexible financial planning and budgeting across your businesses.

Optimise organisation-wide planning, forecasting and reporting operations for lasting success with Annexa and Pivot2.

Fully integrated cloud business management platform to scale your business.

Intuitive web stores and engaging experiences meets seamless back-office integration.

Unify your solution by connecting NetSuite with core applications and systems.

Extend the capabilities of your NetSuite investment with Apps by Annexa.

Explore our innovation partners ready to add extra oomph to your solution NetSuite.

Leverage pre built, best practice vertical solutions for rapid implementation.

Experience next generation B2C and B2B commerce and transform the way you sell from initial contact, to purchase and beyond.

Streamline operations and grow your business with wholesale distribution solutions built for the cloud.

Experience game-changing efficiency and visibility with a unified cloud software suite that covers all aspects of your operations.

From start up to IPO, discover the scalable foundation meeting the needs of fast-growing ANZ businesses.

Better serve your mission and donor expectations with one integrated, cloud application to reinvent the way you do good.

Achieve unprecedented levels of innovation for your FinTech company, with unified financial management solutions.

Adapt, automate and tap into your true growth potential with the advanced capabilities of NetSuite cloud ERP for Saas.

Set your food and beverage business up for long-term success. with one unified suite to manage finance and operations.

As 5-star NetSuite Partners, we deliver best practice implementation - from discovery, solution design to go live and beyond.

Enhance your NetSuite solution with customisations, integrations, applications, products and scripts all built by our award-winning in-house developers.

We move you from siloed online and in-store channels to an integrated commerce solution that seamlessly connects your core systems

Get the support you need with flexible consulting services designed to adapt, extend and improve your system capabilities across the lifecycle.  

Training to unlock NetSuite’s benefits and maximise your investment

Get expert advice on the optimal way to structure your NetSuite licenses to minimise your project and operational expenditure. 

SOLUTIONS

Optimising Your Business Operations with ERP CRM Systems

The lifeblood of every thriving business is information. Harnessing the right data and utilising it strategically can propel your enterprise into new realms of success. This is where Enterprise Resource Planning Customer Relationship Management (ERP CRM) systems come into play. They transform intuition-driven decisions into data-driven strategies, facilitating more insightful and effective decision-making processes.

Home > Solutions > Optimising Your Business Operations with ERP CRM Systems

Elevate Your Customer Experience with NetSuite CRM in Australia

The decision to incorporate a robust CRM software into your business infrastructure is about more than just streamlining back-end processes. It's about enhancing the overall customer experience. By effectively segmenting your customers using a sophisticated CRM, you can tailor your products and services to meet their specific needs, creating a personalised and highly relevant experience for them. As a leading partner of NetSuite in Australia, we are proud to offer NetSuite's Customer Relationship Management (CRM) software, a robust cloud solution that grants real-time, 360-degree views of your customers. With NetSuite CRM at the helm, your business can achieve a flawless flow of information across the entire customer lifecycle — from lead generation to closing deals and order fulfilment.

Unleashing the Potential of NetSuite CRM Features

Customer Service Management

NetSuite CRM provides a 360-degree customer view. It enables businesses to deliver better customer service, improving customer satisfaction, attracting new customers, and lowering service costs.

Sales Performance Management

NetSuite CRM allows businesses to measure and optimise sales performance. This includes sales forecasting, commission management, and sales reporting and analytics.

Marketing Automation

The CRM allows businesses to automate their marketing processes, facilitating better lead generation, nurturing, and retention strategies. It includes capabilities for email marketing, campaign management, customer segmentation, and analytics.

Order Management

It provides the ability to manage quotes, orders, and invoicing processes. It ties sales, finance, and fulfillment together with pricing, sales order management, and returns management.

Analytics and Reporting

This CRM solution includes real-time, personalised role-based dashboards, reports, and analytics, allowing businesses to keep a finger on the pulse of their operations.

Connect with Managed CRM Experts in Australia

Whether you are just beginning your CRM journey or looking to upgrade your existing CRM software in Australia, Annexa is the answer. From supply chain and order management to payroll and warehouse management, we can help.

Call us on 1300 994 550 or email us at SALES@ANNEXA.COM.AU. Alternatively, connect with us through our online chat or contact form. We look forward to guiding you through the process and helping you make the most of your CRM systems in Australia.