Eliminate bottlenecks and errors, and create a smooth flow from sales quote to order fulfilment.

Turn your supply chain into an integrated value chain across demand, supply, and product. 

Integrate payroll with accounting to seamlessly manage taxes, benefits and deductions. 

Effortlessly take your business global as you innovate, scale and respond to market dynamics. 

Unprecedented inventory visibility with the agility, efficiency and reduced cost of the cloud.

Better align campaigns with sales teams by automating your entire marketing process.

Power your sales performance with integrated sales force automation software.

Better align campaigns with sales teams by automating your entire marketing process.

Meet the unique requirements of B2B customers by offering a B2C-like experience.

Provide branded, relevant and engaging shopping experiences that drive conversions. 

Empower sales people with tools and information to assist and engage shoppers.

Put powerful, easy-to-use, web-based reporting into the hands of managers.

Empower effective decision-making with instant reporting and flexible modelling capabilities.

World-class, flexible financial planning and budgeting across your businesses.

Optimise organisation-wide planning, forecasting and reporting operations for lasting success with Annexa and Pivot2.

Fully integrated cloud business management platform to scale your business.

Intuitive web stores and engaging experiences meets seamless back-office integration.

Unify your solution by connecting NetSuite with core applications and systems.

Extend the capabilities of your NetSuite investment with Apps by Annexa.

Explore our innovation partners ready to add extra oomph to your solution NetSuite.

Leverage pre built, best practice vertical solutions for rapid implementation.

Experience next generation B2C and B2B commerce and transform the way you sell from initial contact, to purchase and beyond.

Streamline operations and grow your business with wholesale distribution solutions built for the cloud.

Experience game-changing efficiency and visibility with a unified cloud software suite that covers all aspects of your operations.

From start up to IPO, discover the scalable foundation meeting the needs of fast-growing ANZ businesses.

Better serve your mission and donor expectations with one integrated, cloud application to reinvent the way you do good.

Achieve unprecedented levels of innovation for your FinTech company, with unified financial management solutions.

Adapt, automate and tap into your true growth potential with the advanced capabilities of NetSuite cloud ERP for Saas.

Set your food and beverage business up for long-term success. with one unified suite to manage finance and operations.

As 5-star NetSuite Partners, we deliver best practice implementation - from discovery, solution design to go live and beyond.

Enhance your NetSuite solution with customisations, integrations, applications, products and scripts all built by our award-winning in-house developers.

We move you from siloed online and in-store channels to an integrated commerce solution that seamlessly connects your core systems

Get the support you need with flexible consulting services designed to adapt, extend and improve your system capabilities across the lifecycle.  

Training to unlock NetSuite’s benefits and maximise your investment

Get expert advice on the optimal way to structure your NetSuite licenses to minimise your project and operational expenditure. 

CUSTOMER PORTAL

NetSuite SuiteCommerce MyAccount

Provide self-service ordering and account management to your customers without having to build a whole new eCommerce site.

Home > Product > SuiteCommerce MyAccount

A powerful NetSuite native customer portal

Empower your customers and free up staff for more important tasks with the new customisable SuiteCommerce MyAccount. With this 24/7 online portal, customers can easily view their new and historical sales orders, pay invoices, manage subscriptions, make repeat purchases, and easily update their address book and credit cards.

Self service online account management

Manage billing and accounts

Automate and expedite your billing process by giving customers complete visibility and downloadable access to outstanding and available balances, deposits, credit memos and account terms.

View and pay Invoices

Customers can view their invoices, make full or partial payments via credit card or apply open credit memos against their balance. Paid invoices are then automatically deducted from their outstanding balance.

Update payment information

Allow customers to store and manage credit card details and update payment information such as credit card type, card number, name, expiration date or security code.

Order history

Provide complete access to online order history, including billing, shipping, payment, and order status with tracking links. Enable customers to reorder items from their history or cancel pending sales orders.

Request a refund, credit or return

Enable self-service return management that allows shoppers to initiate an online return authorisation and monitor the progress of their credit or refund.

Quote management

Simplify the quoting process by allowing buyers to view their quotes, check the status, and convert the quote to an online sales order once a company representative approves.

Case management

Improve engagement and client satisfaction by enabling customers to submit questions or support queries directly connected to your support desk.

Subscription management

Subscription businesses with NetSuite SuiteBilling can allow users to view and manage their subscriptions. Users can upgrade, including new optional services, or cancel their existing subscriptions.

Site management

Drag-and-drop tools allow the easy management of content on the MyAccount portal. Customise account pages with the same themes and layouts as your site to create a seamless shopping experience. Use current extensions or develop your own.

Speak to an expert

1300 994 550 | SALES@ANNEXA.COM.AU

Reach us via the online chat, the form, or give us a call.

SuiteCommerce

Integrations

CUSTOMER PORTAL

NetSuite SuiteCommerce MyAccount

A powerful NetSuite native customer portal

Self service online account management

Manage billing and accounts

View and pay Invoices

Update payment information

Order history

Request a refund, credit or return

Quote management

Case management

Subscription management

Site management

Speak to an expert

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ERP

CRM

Omnichannel commerce

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Budgeting forecasting and planning

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