NetSuite is packed with features. But unlocking its full potential can feel like a maze without the right NetSuite training. Enter the NetSuite Learning Cloud Support (LCS) company pass – a NetSuite subscription designed to make continuous learning easy, accessible – and tailored to your business needs.
Here’s everything you need to know to decide if it’s the right fit for your organisation.
What is the NetSuite LCS company pass?
The LCS company pass is a subscription-based training solution provided by NetSuite, designed to offer unlimited access to its entire library of NetSuite training resources. This pass empowers organisations by enabling all NetSuite users within the company to engage in continuous education and skill development.
It’s ideal for companies looking to upskill their teams efficiently, improve onboarding, and ensure employees stay adept at using NetSuite.
Notably, this is the same training NetSuite relies on to certify its own teams, which means it offers access to deep, expert-level content designed to help your teams master every aspect of the platform.
What are the benefits of the NetSuite LCS company pass?
Think of it as a Netflix-style learning model. For one set subscription, your entire team can access a range of resources, including:
On-demand eLearning courses
Your team gets 24/7 access to NetSuite’s full training library, which means no more scheduling headaches or waiting for the next available course. There are also live sessions covering best practices, new features and more.
Role-based learning paths
Tailored training ensures users learn what’s most relevant to their role. For example, a finance team member might focus on reporting features, while sales might zero in on CRM capabilities.
Practice without risk
The included lab environments let users apply what they’ve learned in a safe, simulated space before touching your live system.
Expert support
Instructor support is available within one business day and Education Success Advisors can help map out a personalised training plan for your organisation.
Stay up to date
With every NetSuite release, new courses are added to ensure your team stays current with the latest features and functionality.
Who is the NetSuite LCS company pass for?
Whether you’re onboarding new employees, training up seasoned users, or keeping pace with NetSuite’s frequent updates, the LCS company pass fits seamlessly into your operations. It’s ideal for businesses that:
- Want all their users (not just a select few) to access continuous training
- Need flexible learning options to suit different roles and schedules
- Value staying ahead of the curve with new NetSuite features and best practices
Is the NetSuite LCS company pass free?
No, the LCS company pass is not free – it operates on a subscription basis, with tiered pricing based on the number of users within an organisation. The cost varies depending on factors like your region and the scale of your team.
Is the learning customisable?
Optional add-ons like tailored training events allow you to go even deeper, customising learning materials to match your unique NetSuite setup. For example, you can onboard new users with live training sessions conducted in your unique solution configuration. Or go beyond go-live with specialised training to help your experienced users better support your organisational needs.
However, NetSuite does offer a free alternative called the LCS explorer pass, which provides access to a limited selection of introductory training materials. While this is useful for getting started, the explorer pass lacks the depth and range of resources included in the company pass.
What is the difference between the NetSuite LCS company pass and the NetSuite LCS explorer pass?
While the LCS company pass is designed for entire teams and includes unlimited access to all courses, the LCS explorer pass is a free, beginner-level option. It’s a great starting point for new users, offering a limited selection of six courses as a small taster of what’s available. However, it doesn’t provide the depth, breadth or flexibility of the company pass.
If your organisation needs deeper, ongoing education to drive adoption and productivity, the company pass is the way to go.
What about the NetSuite Training On Demand Pass?
An alternative option is available with the NetSuite’s Training On Demand Pass which offers individual users unlimited access to a suite of online courses for a full year. This pass is suitable for those seeking flexible, self-paced learning to enhance their NetSuite skills. It’s available for an annual per user fee with pricing varying depending on country and taxation requirements.
This makes it best for individual users or organisations aiming to provide specific team members with in-depth, flexible training. It’s particularly beneficial for administrators and super-users looking to maximise NetSuite’s features.
- 24/7 access: Engage with training materials anytime, anywhere, fitting learning into your schedule seamlessly.
- Comprehensive course library: Gain entry to the full range of NetSuite’s publicly offered courses, ensuring a well-rounded understanding of the platform.
- Expert-led content: Learn from seasoned NetSuite professionals through recorded presentations and detailed student workbooks.
- Hands-on practice: Apply new skills using demo accounts provided for each course, typically with 90 days of access, to reinforce learning through practical application.
- Instructor support: Receive email responses from instructors within one business day, ensuring guidance is readily available when needed.
While the Training On Demand Pass offers extensive resources for individual learning, organisations seeking to upskill entire teams will find the Learning Cloud Support (LCS) Company Pass more cost-effective and scalable, particularly given the tiered packages for teams of all sizes, offering a broader approach to company-wide education.
How can the NetSuite LCS company pass help my business?
- Slow onboarding: Role-based curriculums and always-available courses help new hires hit the ground running.
- Knowledge gaps: Regular training helps users stay confident and informed, reducing errors and inefficiencies.
- Hands-off training: Simulated lab environments make learning hands-on, helping users build real-world skills.
- Limited support: With direct access to instructors and advisors, your team can get answers and guidance quickly.
Is the NetSuite LCS company pass worth it?
If you’re serious about getting the most out of your NetSuite investment, the LCS company pass makes sense. It not only saves time and money by reducing the need for ad hoc training but also builds a more self-sufficient, skilled workforce ready to tackle whatever comes next.
How to access the LCS company pass in NetSuite
To access the pass, follow these steps:
- Purchase a subscription: Contact your NetSuite implementation partner to discuss pricing and purchase the LCS company pass. Pricing details are tailored to your organisation’s size and location.
- Activate the subscription: Once the subscription is active, your organisation will receive login credentials and instructions to access the learning platform, called NetSuite MyLearn.
- Log in to MyLearn: Users can log in to NetSuite MyLearn, the dedicated learning portal, to start exploring courses, webinars, and resources.
- Assign users: Administrators in your organisation will need to assign training access to specific users or groups.
- Begin learning: Employees can choose from a wide range of training options, follow personalised learning paths, and start practising their skills in lab environments.
Optional add-ons, like tailored training events, can also be incorporated during or after your subscription setup.
You can also explore some alternative training routes in our blog: 6 NetSuite online training videos and resources to upskill your team. Or browse our biggest compilation of NetSuite tips and tricks.
Ready to learn about the NetSuite LCS company pass?
If you think the LCS company pass could transform how your team uses NetSuite, reach out to your Annexa Customer Success Manager to discuss options and pricing.