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Your guide to successfully navigating a NetSuite implementation

Your guide to successfully navigating a NetSuite implementation
Published on 29th January 2024

When you have made the decision to upgrade your business systems to NetSuite, the next order of business is to choose the right NetSuite implementation specialist to assist.

Implementing NetSuite is much different to setting up a more turnkey accounting system – such as Xero or MYOB. Like any big technology implementation project, it involves several key steps and components vital to ensuring the system aligns with your business’s unique needs and processes.

In this guide, we’ll walk you through the intricacies of this process and how a partner makes the entire process more streamlined, efficient, and tailored to your specific business needs.

Understanding the NetSuite implementation process

NetSuite implementations are far more than just installing software. Rather, integrating NetSuite into business operations is a comprehensive process involving several steps:

  • Initially assessing the business needs
  • Configuring NetSuite to match these requirements
  • Transferring existing data into the new system
  • Integrating it with other business software and;
  • Customising features for specific business processes.

The implementation also includes extensive user training and support, rigorous testing to ensure everything works as expected, and a final transition (go-live) to the new system.

The role of NetSuite implementation partners in your project success

NetSuite implementation partners bring to the table not just expertise in NetSuite ERP, but also a deep understanding of its application in various business scenarios. From initial assessment to post-implementation optimisation, a skilled NetSuite implementation partner brings expertise and insights that significantly enhance the success of the implementation, ensuring that your business leverages NetSuite’s full potential in a way that aligns with your unique operational goals and challenges.

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Choosing the right NetSuite implementation partner

An experienced NetSuite implementation partner by your side is key to a smooth transition, ensuring that your implemented solution matches your requirements and that your team is well-supported and confident in using the new system.

Look for companies or professionals who understand NetSuite, breathe your industry’s air and align with your organisation’s culture. For example, look for a proven track record of successful NetSuite implementations in your industry, demonstrated through case studies or glowing client testimonials.

Your selected NetSuite implementation partner should be well-versed in best practices. This ensures that your implementation process is not only compliant with standard methodologies but also optimised for efficiency and effectiveness. They should also be adept at foreseeing potential challenges and proactively addressing them.

A good NetSuite implementation partner also prioritises clear communication and collaboration as they work closely with your team, understand your needs, and customise NetSuite accordingly.

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One of the most common questions asked is, “How much does it cost to implement NetSuite?”. However, the answer is complex, as the costs can vary significantly depending on several factors.
First, the size of your business. A smaller business with simpler processes will generally face lower implementation costs compared to a large corporation with complex needs. Larger enterprises often require more extensive customisations, integrations with multiple existing systems, and more comprehensive data migration.

Customisations are another major cost factor. Standard out-of-the-box solutions are typically less expensive. However, most businesses require some level of customisation to align the software to specific processes and requirements. The rule of thumb: the more tailored the solution, the higher the implementation cost, due to the additional development time and resources needed.

The complexity and scale of the implementation also significantly influence cost. Implementing NetSuite in a business with multiple departments, international operations, or complex supply chain logistics will naturally require more extensive planning, configuration, and testing – all of which add to the cost.

Also note that the initial cost estimates typically do not include ongoing expenses such as software and user licensing fees, which are a recurring expense. These licensing fees can vary based on the number of users and the specific NetSuite modules required for your business operations.

Businesses should also budget for post-implementation costs, which include training for staff, ongoing support, and future updates or customisations as the business grows.

Back to the question, how much does it cost to implement NetSuite? The upfront implementation cost can range from AU$25,000 to AU$500,000 in Australia. But to get a more realistic expectation of the total investment required for a successful NetSuite implementation, you will need to undertake a thorough cost analysis, taking into account all relevant factors – and a NetSuite implementation partner will be able to help you nut out the numbers.

How long does it take to implement NetSuite?

Implementing NetSuite is a journey, not a sprint. Much like cost, the timeframe for implementing NetSuite varies significantly based on several factors specific to each business. Typically, the process can range from a few weeks to several months, and in some complex cases, it may even extend beyond that.

For example, the duration of a NetSuite implementation is influenced firstly by the scale and complexity of the business operations. Smaller businesses with straightforward processes and fewer integration requirements can expect a quicker implementation. In contrast, larger organisations with complex workflows, multiple integrations, and extensive customisation needs will find that their implementation takes a longer time.

Another key factor is the quality of data and the extent of data migration required. If a business has its data well-organised and ready for migration, this can speed up the process. However, if data needs to be cleaned, sorted, or reformatted, additional time will be needed for these preparatory steps.

Then there’s the commitment and readiness of the business itself. This includes the availability of key staff for training and consultation, prompt decision-making, and efficient collaboration with the NetSuite implementation team. Delays in these areas can extend the implementation timeline.

Take care to select the right NetSuite implementation partner

Selecting the right NetSuite implementation specialist is a defining decision that can profoundly impact your business’s efficiency and growth. By understanding the nuances of implementation, considering cost factors, and adhering to best practices, you can ensure a smooth transition to NetSuite’s powerful cloud ERP suite.

Ready to take the next step in your NetSuite journey?

Whether you’re looking for more information, seeking expert consultation, or eager to get your NetSuite implementation underway, we’re here to help. Contact us to discuss your needs and how we can tailor NetSuite to your unique business requirements.

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