Frequently asked questions

What is NetSuite SuiteCommerce?

SuiteCommerce is NetSuite’s natively integrated multi-tenant SaaS eCommerce platform. This means it not only enables retailers to build modern webstores, it also unifies eCommerce with core operational business systems so merchants can benefit from a single view of customer, orders, inventory and other critical business data – all managed from the one unified platform.  

 

It’s a popular choice with retailers because it removes the need for multiple systems to handle every step of a multi-channel, multi-location business – ecommerce, POS and order management to merchandising, marketing, inventory, ERP/financials and customer service. With all critical selling systems united on the one platform, retailers gain a real-time understanding of their business and the ability to power personal and relevant omnichannel experiences. 

 

SuiteCommerce CMS functionality allows you to create unique, personalised and compelling mobile, web and in-store experiences with advanced capabilities such as dynamic product imaging, zooms, alternate images, quick views, product comparisons and more. There’s also plenty of themes available to speed up the build time, such as SuiteCommerce Themes by Annexa.  

What is SuiteCommerce advanced?

SuiteCommerce Advanced – or SCA – is NetSuite’s SuiteCommerce enterprise commerce platform. Like SuiteCommerce it is a fully integrated and managed eCommerce solution that unifies back office with all those commerce-critical features such as ecommerce, POS and order management to merchandising, marketing, inventory, ERP/financials and customer service. However, it offers a range of advanced features and complex custom functionalities suitable for mid to large commerce operations thanks to developer access to source code. The big benefit for customers is the Commerce Extension Framework which enables developers to integrate external web applications with the core commerce platform, supporting them to build and deploy custom applications. 

 

SCA also includes pixel perfect design capabilities and limitless layout control along with a range of features such as alternative images, product comparisons, faceted navigation, elastic site search and the ability to save shopping carts and create lists. You can find out more about SuiteCommerce Advanced here. 

What is NetSuite ERP?

NetSuite ERP is a cloud business system offering a broad range of robust ERP and global financial functionality to provide organisation with everything needed to establish efficient processes and gain transparency into business operations. In fact, NetSuite is the world’s most deployed cloud business management suite  powering more than 20,000 customers around the globe – from fast-growing start-ups to global enterprises. 

 

The platform has been designed to overcome the challenges of modern business because – in contrast to more traditional on-prem legacy systems – NetSuite is cloud-based, mobile-enabled and intuitive and easy to use. NetSuite is highly extensible too. Customers have the ability to add apps, extensions and integrations to customise the platform to their unique operations and industry-specific needs. The platform itself is modular, each component of NetSuite – financials, CRM, eCommerce and professional services automation management – can be deployed and integrated with existing investments as required. 

 

You can find out more about the NetSuite ERP platform here. 

Does SuiteCommerce integrate with NetSuite?

Yes, SuiteCommerce natively integrates with NetSuite ERP, CRM, and its complete business management suite and modules. This reflects NetSuite’s belief that eCommerce should not be a stand-alone channel but a core business component. By moving away from siloed online, in-store and other channels, SuiteCommerce customers can begin to reap the advantages of an integrated commerce solution that seamlessly connects everything –  eCommerce and in-store POS, order management, inventory, merchandising, marketing, financials and customer service. 

Plus, with a single view of customer, orders, inventory and other critical business data, merchants gain access to real-time information and insights that support intelligent business decisions to drove growth. 

 

SuiteCommerce is also extensible enough to support themes, extensions, apps and 3rd party integrations such as back in stock notifications, banking integrations, auto invoicing and plenty more. 

 

You can find out more about SuiteCommerce Advanced and how you can integrate buying and selling with core operational business systems 

here.