What is an order management system?
An order management system is an application, or suite of applications, that is designed to give businesses complete control over their order creation, inventory management and order delivery processes. NetSuite Order Management integrates sales, finance and fulfilment functionality into one, highly-effective system, enabling you to streamline your order management process and improve on the service that you provide to your customers.
What are the benefits of an order management system?
- Immediate access to information from a single source for inventory and returns data
- Elimination of manual bottlenecks with fully automated order management
- Faster, more accurate quotations
- Elimination of billing errors
- Accurate revenue recognition
What are the core components of NetSuite order management?
Pricing & promotions
With centralised, multi-currency pricing management, your organisation can easily maximise profitability across all revenue channels and markets.
Sales order management
Your order fulfilment can be managed more efficiently with a system that analyses global inventory in real-time and determines how best to fulfil orders based on existing business rules and the physical location of stock.
Automate the returns process to improve the service you provide to customers. Create consistent returns acceptance and processing rules for all of your sales channels, increasing customer satisfaction across the board.