Annexa participate in partner REA Group’s ‘Hack Day’
At Annexa, collaboration and innovation is at the heart of our business, so we were excited to be involved in our strategic partner REA Group’s quarterly hack event known as REAio!
A core component of REA’s Inventorship Program, REAio (formerly known as ‘Hack Day’) is all about moving concepts into working, usable inventions. REAio provides an open collaborative forum in which REA Group staff & expert industry partners can get together to explore and experiment with new, exciting technologies. After two and a half days of developing ideas, teams get together to showcase their work to the business with the aim of fostering a normalised culture of creative ideation and invention.
Annexa partnered with REA’s finance team, along with Microsoft’s technical specialists. The concept was simple, to provide customers with a great experience when managing their account.
After some brain storming, ‘FinnBot’, the friendly automated customer service bot was born. FinnBot allows REA customers to ask any question within a chat box and FinnBot both understands the question and provides helpful feedback.
The team utilised Microsoft’s new Artificial Intelligence tools connected with REA Groups cloud ERP platform NetSuite.
FinnBot’s responses to the first few questions were far from helpful, but after loading the bot with more and more questions and applying machine learning, FinnBot began to understand the user’s intents. From here, the team were able to start returning relevant live information from NetSuite back to the customers.
At the showcase event, FinnBot received questions such as “whats my account balance?”, “can you send me a receipt?”, “i’m missing my statement, can you please send me the latest?” and the bot was able to respond with the relevant information.
The creative team also injected a bit of humour. One customer asked “can you tell me a joke?” in which FinnBot replied with, “I’m a robot, I don’t understand humour – try siri”.
Hack Day was a great chance for Annexa, REA Group and Microsoft’s talented people to work together, and fuse their passion and creative ideas into new innovations.
Annexa Christmas Party!
Thank you to everyone that attended our Christmas Party on Thursday. It was great to take a moment to reflect & celebrate what has been an amazing year with our Annexa family – our fantastic staff, partners and customers.
Thank you to our suppliers for the evening:
- Alumbra (Atlantic Group)
- Mill & Bakery (Atlantic Group)
- Bianco Latte
- Lewis Pidutti Music
- Cleverdeer Photography
View all the pictures from the night here:
What happened at SuiteConnect Sydney?
Thank you to everyone who visited us at SuiteConnect in Sydney last week. What a great day it was!
We were pleased to be a sponsor and exhibitor at the event. As well as showcasing our implementation service expertise & customer success stories, we also demonstrated our Omni-channel commerce solution built on NetSuite’s SuiteCommerce Advanced (SCA) platform. This includes B2C & B2B websites & mobile POS all built on the NetSuite platform.
Annexa are the only authorised Commerce Agency Program member (CAP) in ANZ. Watch this space – we’re looking to release case studies for our first wave of SCA deployments soon. Contact us here to find out how we can transition your business to SCA.
The keynote speakers on the day were NetSuite EVP of Strategy and Corporate Development, Jason Maynard and David Koch of Sunrise and Kochie’s Business Builders. Jason spoke about how the APAC region has seen a huge uptake in NetSuite cloud software adoption as customers and partners continue to realise the scalability, flexibility and globalisation advantages the cloud can bring. Kochie offered tips to start-up businesses and talked about how businesses are successfully using the cloud to grow, expand and diversify.
We were excited to have our clients REA Group on stage during the keynote. Executive Manager, Norm Duce spoke about REA Groups transition to the cloud & how they replaced multiple disparate legacy software systems with NetSuite One World and how it has dramatically improved the companies operational efficiency- with the assistance of Annexa of course. To view Norm’s keynote click here. To read more on REA Group’s transition to the cloud click here. To checkout the pictures from the day click here.
See you at SuiteConnect Sydney 2017!
In the press! Annexa client REA Group
Our friends at REA Group are in the press! Check out the article from NetSuite below!
PRESS RELEASE: REA Group overhauls legacy Sage ERP platform with NetSuite OneWorld
NetSuite Inc. (NYSE: N), have announced that REA Group Limited (ASX: REA), a multinational digital advertising business specialising in property, has successfully deployed NetSuite OneWorld.
With the implementation completed by NetSuite solution provider, Annexa, REA Group replaced multiple, disparate legacy software systems and manual processes with a single instance of NetSuite OneWorld to manage mission critical business processes, including financial consolidation, purchasing, order management, billing, revenue recognition, multi-currency management (13 currencies) and multi-country tax compliance management.
Since switching to NetSuite in 2015, the company has dramatically improved operational efficiency and realized significant productivity gains, freeing up employees’ time to manage revenue recognition process and global consolidation. Processes which previously took several days to complete can now be done in real time. The company has also gained the scalability needed to handle large volume transactions.
To read the full press release, follow this link
Annexa to exhibit at SuiteConnect 2016!
Annexa are proud to be exhibiting at this year’s SuiteConnect Exhibition in Sydney on September 29.
The event held at the Hilton Hotel, is expected to attract 700+ attendees and will focus on how NetSuite is providing businesses with the agility and flexibility necessary to thrive in today’s rapidly changing world of modern business.
Annexa will be showcasing themselves as Australia’s only Commerce Agency Program member with the ability to deliver NetSuite’s SuiteCommerce platform to forward thinking businesses. As 5 Star NetSuite partners our team of in house experts are well-versed in the design and implementation of revolutionary cloud technology geared towards promoting business growth and sustainability.
We are excited to announce Norm Duce from REA Group will be participating in the key note presentation on stage with NetSuite executives. REA Group partnered with Annexa in 2014 to implement NetSuite ERP globally. For more information click here for the REA Group case study.
The Agenda for the day:
9:30-11:00 Registration and SuiteConnect 16 Expo
11:00 – 12:30 Keynote: The Last Computing Architecture Jason Maynard, EVP, NetSuite
12:30 – 13:30 Lunch and SuiteConnect 16 Expo
13:30 – 14:15 Breakout Sessions
14:30 – 15:15 Breakout Sessions
15:15 – 15:45 Networking Break in the SuiteConnect 16 Expo
15:45 – 16:30 Breakout Sessions
16:30 – 18:00 Cocktails and Networking in the SuiteConnect 16 Expo
You can register to attend SuiteConnect here: