The industry’s leading cloud enterprise resource planning event of the year, NetSuite SuiteWorld in Las Vegas, is over for another year. Our Annexa delegates have all returned weary but also brimming with enthusiasm after attending a series of inspiring talks, sessions and keynotes. They also got the opportunity to explore the expo hall packed with strategic partners sharing their NetSuite-centric product innovations. For those who couldn’t make it, we’ve brought together our thoughts and insights, so you get all the highlights of SuiteWorld 2019.
Kicking off with energising dancing and confetti galore, Oracle NetSuite EVP Evan Goldberg hosted the opening keynote. Joining him on stage were Oracle NetSuite executives, customers and partners, and guest speakers.
Evan shared NetSuite’s vision of supporting customers to reach their ‘True North’. He shone a spotlight on NetSuite’s growth journey as he went into detail about the five key needs a business requires to support their own growth – visibility, control, agility, productivity, collaboration. By rising up to meet these challenges businesses can break the glass and open the door to extraordinary things.
‘It can be easy to lose sight of your vision when facing challenges, but we’re here to help. Our vision at NetSuite is to help our customers achieve their vision, follow their True North and Grow Beyond.’ shared Evan Goldberg.
Not for Profit and NetSuite highlight
At Annexa we love partnering with Not for Profits to implement NetSuite cloud solutions that better serve their mission and donor expectations. This passion is shared by NetSuite who report the global number of NFPs utilising NetSuite sits at 1300 and this will only increase as NFPs discover the power of the platform to manage everything from one cloud-based application – not for profit and grant accounting, fundraising, donor and volunteer records, program efficiency tracking, inventory management, spend management, ecommerce and plenty more.
Watch the full opening keynote below
Product General Session
Gary Weissinger, SVP, Product Management, Oracle NetSuite went centre stage to introduce the NetSuite product roadmap framework and demo new solutions. NetSuite has invested 19 million hours into building their products and this year they shared some of the latest product enhancements developed to make it faster and easier to for NetSuite customers to do their job. Expect them to be rolled out throughout 2019 and beyond.
Tax has been a key area of reinvention for NetSuite for many years as they invest in making it easier to manage complex domestic and global tax calculations with new SuiteTax capabilities. Newer features include automated data provision and tax rate updates, original and destination, intra-state and inter-state rules and exemption certificate and non-taxable rules support. Farther down the line we can also expect tax inclusive pricing, tax groups, withholding tax support and migration options for new and existing customers.
This is a new and powerful way to make informed decisions by exploring and visualising your data and integrating insights into the redesigned dashboard. Highlights include customer segmentation allowing you to see attributes of highly profitable customers.
Enhance SuiteCommerce webstore with new extensions including new feature categories, product feeds, size charts and best sellers
Local expense reporting – With 21 new countries recently added to localisation, localised reporting enhancements continue. To further maximise the accuracy and timeliness of expense processes new mobile app functionality allows expense entries to be quickly entered and support employees travelling overseas.
Cash management and banking – NetSuite’s vision is to deliver a touchless, automated experience with AR automation, AP automation, bank reconciliation, cash visibility and multi bank relationships.
Intelligent planning and budgeting cloud services (PBCS) – PBCS is enhanced with a single product, with deep drill down, interactive graphs, SuitePeople available on PBCS and more. This offering is aggressively challenging the Adaptive platform with the first year free of charge for adaptive customers that make the change.
Watch the full Product General Session below
Presented by Jason Maynard, Oracle NetSuite SVP, Global Field Operations, shared with the audience how NetSuite helps customers unlock their growth potential.
NetSuite introduces Brainyard, a new online space to share expert resource based on NetSuite research, benchmarking, performance and metrics. The resources borrow insights from SuiteSuccess configurations and provide an incredible reference tool for growing businesses. You can take a look at the articles and videos over here.
Key takeaways from SuiteWorld 2019
NetSuite was also pleased to announce the renovation of two of their key platforms. SuiteCommerce and SuiteAnalytics – each have undergone significant changes to deliver a faster, safer and more efficient operation.
As Australia’s first and only NetSuite Commerce Partner, NetSuite’s ongoing investment in SuiteCommerce was certainly a highlight.
SuiteCommerce is now ready for general availability which increases the performance and reliability of NetSuite’s solutions, offering the features of SuiteCommerce Advanced with the ease and simplicity of SiteBuilder. Not only that but for industry specific verticals, SuiteSuccess combined with the new SuiteCommerce platform can have your business up and running within 30 days.
SuiteCommerce and SuiteCommerce Advanced – 30 new extensions allow users to integrate third-party tools and products, with little developer assistance required. They are even designed to upgrade with alongside NetSuite releases.
SuiteCommerce for SuiteSuccess – NetSuite is driving living up to their promise of accelerating time to market and ensuring you meet customer expectations for a great online experience. SuiteSuccess for SuiteCommerce promises to get your site up and running in 30 days or less. This is rapid implementation for B2C and B2B retailers looking for a full featured online store, complete with business intelligence for business growth.
Hailed as a massive game changer for NetSuite reporting, SuiteAnalytics Workbook is currently in beta and offers a powerful avenue for informed decision-making. Users can explore and visualise critical data and integrate these insights into a redesigned dashboard. Complex workbooks can be created by combining pivot tables, charts, and queries – all within the same tool. Some of the user benefits include:
- User-friendly interface perfect for non-tech users
- Multi-level joins
- Workbook sharing
- Formula Fields
- Advanced data visualisation
- Ability to query workbook from Suite Script
With plans to improve SuiteAnalytics before general release, and future improvement plans, this is one new tool worth looking into.
As SuiteSuccess continues to gain traction as an enabler for better execution, NetSuite are busy improving and enhancing the process to deliver a better experience for JAPAC. This includes speeding the time to value, offering advanced customer support shaped to your industry and Learning Cloud Support (LCS) – new 24/7 on demand training.