Join us at SuiteConnect in Sydney

  The #1 cloud ERP event in Australia is coming to Sydney on February 5th and we’d love for you to join us. NetSuite’s annual SuiteConnect is a user-oriented event bringing together industry influencers, NetSuite customers and partners, cloud solutions experts, and you– all in the one place, for one day only.   There’s plenty to see and do – SuiteConnect includes keynotes, breakout sessions, and networking sessions that provide valuable opportunities to grow your business.   This is your chance to network with over 800 business leaders, learn from industry experts, get the latest on challenges facing Australian businesses and the

The 2019.2 NetSuite Release is right around the corner!

NetSuite is rolling out their second release for the year It comes with new powerful features, enhancements, and functionality. Amongst the release is new financial capabilities, improved analytics and a huge amount of industry specific features! As your NetSuite partners, we have gone ahead and put together a comprehensive list of highlights to prepare you for the release. Critical Features SuiteAnalytics Workbooks Gain deeper business insights and access actionable and targeted data by using the new user SuiteAnalytics interface. Access

Annexa Announces Corporate Rebrand and New Website Launch

Annexa, a leading Australian NetSuite solution provider, has today announced the official launch of a completely redesigned and expanded website and brand to offer a panoramic view of Annexa’s award-winning NetSuite solutions. The new website and rebrand was initiated in response to rapid year-on-year company growth and a significant extension of Annexa’s NetSuite products and service offerings. now includes expanded information on the breadth and depth of Annexa’s capabilities in sales, implementation, development, and support services alongside customer stories

Not for Profit organisation SecondBite and Annexa – a recipe to success with NetSuite

Not for Profit organisation SecondBite and Annexa – a recipe to success with NetSuite We’re thrilled to announce our latest Not for Profit organisation, SecondBite, to engage the Annexa team as their NetSuite implementation partners. This relationship brings exciting opportunities for both organisations. For SecondBite, moving from fragmented systems to NetSuite’s integrated cloud solution will set them on a path to reducing costs, improving operational efficiency and freeing up resources that are better spent fundraising, recruiting volunteers and helping more

Critical components to achieving the perfect order

Retailers that achieve the perfect order deliver significant business value and ROI in the form of high customer satisfaction, better retention and more repeat purchases.  Yet many retailers are trapped – by tradition or complacency – in a world of old, inflexible systems and disconnected technologies that are unable to step up to the challenge of today’s demanding omnichannel environment.  The only way to achieve real end-to-end, inventory visibility in real time is by streamlining your business with a single, centralised order and inventory management solution.  Read ‘Critical components to achieving the prefect order’ to explore

One year on – Happy Birthday Sydney!

As we push into the second half of 2018, and our recently established Sydney team celebrate one year of operation in Surry Hills, we thought it was time to shine a spotlight on the innovative work completed by this deeply skilled team. Annexa Sydney was born after the acquisition of Grant Thornton Sydney’s technology solutions division in July 2017. Over the past year, the Sydney team have adopted the Annexa core values and solidified their position in the Sydney market.

6 customer experience mistakes

Most commonly, it happens by ignoring the fact that your customer experience problem is really a back-end problem. A seamless, consistent and personalised experience is not about which front-end, customer-facing systems you deploy. It’s about having the right foundational back-end system in place to create a single source of truth for customer, order and inventory data. The temptation to purchase the latest eCommerce or point of- sale (POS) software may provide new features to slightly enhance that channel experience but

6 ways to enable great online customer experiences

Today’s customer demands seamless and relevant experiences. They want to move effortlessly across your online and offline channels from initial contact, to purchase and beyond. Along the way, they expect you to know their interests and preferences and use this to provide consistent, timely, relevant and personalised engagements. They also expect your sales and customer service representatives to have real-time access to their purchase and interaction history to help advance their journey. In essence, they want a data-driven experience. This

Annexa recognised on global scale at SuiteWorld18

There were many exciting new developments and announcements unveiled at SuiteWorld 18. Here are a few highlights from our team who attended this year’s event. Meetings with NetSuite leadership team During the event, Annexa participated in several one-on-one meetings with NetSuite product development teams. Annexa played a key role in providing localised feedback for the ANZ region. This fuelled Annexa with more connections and the latest in innovation directly from the NetSuite development team. The team were fortunate to meet