Fuel your mission with NetSuite

At Annexa, our deep understanding of non-profit organisations stems from our relationships with a range of non-profits from across Australia. Together our team has helped implement NetSuite as a unified cloud business management solution, complete with the transparency and efficiency needed to run an effective non-profit organisation. 

For non-profits, NetSuite is a highly effective business software system. The solution enables back-office operations with a single, flexible, powerful business application integrating accounting, fundraising, constituent relationship management (CRM), customer service, financials, enterprise resource planning (ERP), inventory management, eCommerce, and more. 

This allows non-profits to introduce efficiencies into organisational processes and accelerate their social impact: 

  • Anywhere, anytime access for a remote workforce. 
  • A unified view of the organisation. 
  • Greater financial oversight and transparency. 
  • Closer engagement with supporters. 
  • A foundation for new digital initiatives. 

Read the white paper A pathway to success: Leading Practices for Nonprofit Organisations, and see for yourself how NetSuite can help your organisation achieve more. 


Escape the non-profit technology trap

When you and your organisation are on a mission to make the world a better place, focusing on the internal needs of your organisation is often low on the to-do list. It’s understandable. Replacing legacy systems and processes often takes the back seat when it comes to addressing wider societal problems. In addition, the idea of channelling funds into an internal investment, where those funds could be supporting more pressing initiatives, is hard to come to grips with. But often, it is these legacy systems that are holding non-profits back from effectively delivering critical programs and services.  

Fortunately, many non-profits are actively working to break free of this technology trap. By making a shrewd investment in a unified, cloud-based business management system, they can begin to manage their entire end-to-end operations for long-term success while accelerating their mission to change the world. 

Explore this non-profit focussed eBook to discover how you can help your organisation escape the technology trap. 


Is Single Touch Payroll affecting your business?

Earlier this year the ATO introduced Single Touch Payroll (STP) for all employers with more than 20 employees. This means pay information must be reported directly to the ATO on or before each pay date.

As businesses adapt to the new payroll process, they have been turning to the flexibility of NetSuite and Infinet Cloud Payroll. Together they keep it nice and simple by handling STP directly. All it takes is a few extra clicks at the end of a pay run to remain compliant.

The introduction of STP has provided an excellent opportunity for businesses to consider improving and optimising internal processes for a more compliant and efficient reporting model. After all, Single Touch Payroll involves more than just upgrading your software, it affects your entire organisation.

Request a free business systems health check to determine whether your business systems can achieve greater efficiency through better digital payroll processes and solutions.

Request a health check >>

6 trends Australian ITSMs must address in 2018

With a number of trends impacting the industry, the IT service management space is in flux. New ways of selling products and services, a mass shift to cloud and industry consolidation and an industry-wide embrace of digital transformation. These are the trends that will forever change the way ITSMs operate. And all of which require these businesses – to adapt to remain competitive.  

Download this two-pager to uncover the six key trends that ITSMs must be prepared to address. 


Metrics that matter for software companies

There is a point in the software start up lifecycle when those with a good idea begin to move out of the proverbial ‘startup garage’ environment and dive into a sea of critical questions, such as: ‘What’s next?’ and ‘How do we scale our business to ensure it is profitable, sustainable and meets our end goals?’. 

How a startup defines success, where that journey takes it and where the company ends up are all very difficult paths to predict. But there is a universal point in the journey of every startup: the point where demand outstrips the company’s ability to manage it sustainably. Many startups reach this point sooner than expected. And when customers happen to meet them at this intersection, bad experiences with the brand at that moment can end up dictating customers’ willingness to engage with the company in the future. 

It’s impossible to predict with absolute certainty how the market will respond to a new technology, and it’s just as difficult to predict when and where growth will occur as a result of this response. With that, software startups can learn from the experiences of other successful software companies.  


Download this e-book to understand what are the metrics that matter for Software Startups.  

Also, learn from Docusign’s journey from startup to global enterprise. Implementing NetSuite OneWorld, DocuSign has realised benefits such as: 

  • Rev rec processes decreased from nine days to a few hours 
  • Month-end close process (which previously took weeks) are completed in just days 
  • Multi-currency business is conducted with ease. 
  • Unified, cloud-based financials ensure end-to-end visibility when the company begins leveraging additional NetSuite capabilities such as CRM. 
  • Sales can easily provide quota builds with multiple quarter-based reporting, empowering them to beat and exceed forecasts. 


Critical components to achieving the perfect order

Retailers that achieve the perfect order deliver significant business value and ROI in the form of high customer satisfaction, better retention and more repeat purchases. 

Yet many retailers are trapped – by tradition or complacency – in a world of old, inflexible systems and disconnected technologies that are unable to step up to the challenge of today’s demanding omnichannel environment. 

The only way to achieve real end-to-end, inventory visibility in real time is by streamlining your business with a single, centralised order and inventory management solution. 

Read ‘Critical components to achieving the prefect order’ to explore the three step process to achieving the perfect order. 
  1. Centralise your order management 
  2. Gain enterprise-wide inventory visibility 
  3. Add intelligence to your order allocation 


Taking flight with cross-border Retail

Some of the biggest opportunities for Australian retailers lie outside our immediate borders. Figures recently out predict the global cross-border eCommerce market to grow by 25% every year, bringing it to a value of US$900 billion by 2020*.

In this increasingly borderless consumer environment, Australian retailers are finding it difficult to survive, or grow at scale, by catering to local consumers alone. Many are now looking across the seas to transact, deliver, and build consumer loyalty. Regional and global markets are the ‘new local’.

Explore the real-life cases

As NetSuite solution consultants, we have partnered with many retail brands as we support their vision of transacting on the global stage. By delivering technology solutions to streamline their backend operational, our solutions have allowed them to continue to expand into new territories while enhancing visibility and control across the whole business. Get the full story in our project case studies on T2 and Aesop.

Read the full whitepaper

Discover how moving beyond traditional approaches to payments, fulfilment and customer service will help your retail business rise to meet the needs of rapid international expansion.



Ready, Set, Go: Competing in the Global Wholesale Distribution Race

The demise of wholesale distribution has been greatly exaggerated. While there are undoubtedly disruptive forces impacting the industry – the volatility of customer demands, poor visibility into the supply chain and the inability to meet demanding delivery times – visionary wholesale distributors are seizing new opportunities to get ahead in this shifting landscape.

Some are responding to heightened consumer expectations with far greater agility and accuracy than ever before. Others are shedding outdated legacy systems to automate, standardise, and add efficiency and transparency previously unseen in the industry.

It is these distributors who are elevating technology as a path to business growth. They are freeing the organisation to increase productivity, embrace change and drive innovation. These are the new industry leaders.

Read ‘Ready, set, go: competing in the wholesale distribution race’ to find real life case studies of wholesale distribution companies staying competitive in an Omnichannel marketplace.